Domain Sync
What number and type of characters I can use in a domain name?
- Domains can have up to 67 characters, including up to 4 characters in the Top Level extension.
(i.e., .NET, .COM, .ORG, or .EDU).
- Domains can contain, numbers, letters, and hyphens
- Domains cannot contain spaces
- Domains cannot start or end with a hyphen
- Special characters, like the underscore "_", the exclamation mark "!" or the "@" sign, are not permitted
- Domains are not case sensitive
How can I protect my online brand identity?
- Protect your online brand by registering multiple domain extensions. For example: When registering "yourcompanyname.com" add other top level domain names like "yourcompanyname.net", "yourcompanyname.biz", and “yourcompany.org”. If you don’t, others may purchase those domains and take advantage of traffic that could be yours.
- Get private registration for your domain names. WHOIS privacy protects you from SPAM, scams and identity fraud. Keep your online company and domain names safe and secure. Get more information.
- Get NameSafe to prevent account ownership updates, name server updates, contact updates, moving domains between accounts, and registrar transfers without your authorization.
How do I renew my domains?
To manually renew your domains, begin by logging into your account. Select the “My Domains” tab. In Step 1, select the domains you would like to renew. In Step 2, select “Renew Domains”. The domains will be added to your shopping cart. After you’ve completed the checkout process, your domains will be successfully renewed.
You can also set your domains to auto-renew and avoid the hassle of manually renewing your domains every time they’re set to expire.
What happens if I don't renew my domains?
- 60-days* before your domain(s) expire will send notices reminding you to renew them. The exact expiration date can be seen in your account.
- If the domain expires it may still be maintained in the registration database for a 5-day* grace period where it can be renewed at the normal renewal price. During this time all services such as hosting or email will not be active.
- After the grace period it will be deactivated and placed into a 30-day* Redemption Period (Note - Some domains may not make it to the redemption period if they are purchased by a third party. Be sure to renew your domains before they enter redemption status.)
- Once the Redemption Period has elapsed the domain may be registered by another party.
* Number of days stated in the domain expiration/redemption explanation are approximate.
My domain is in "Redemption." What does that mean?
(see renewal process above) Once a domain goes into the redemption period it can be obtained by other parties. You may still be able to redeem the domain for up to 30-days by request by filling out this form (there is a link to the form below). The fee for reactivating a domain in the Redemption Period is $99.95 + the normal renewal fee. At the end of the Redemption Period the domain(s) will go into a 5-day delete cycle at the end of which they will become available for anyone to register.
Make a request to reactivate domain(s) in the Redemption Period.